Let's talk
Whether you use the app, run a cinema, or make films and need them made accessible — we'd love to hear from you, and we reply to every message.
Who we help
Audiences
Help with the app, your tracks or a screening.
Cinemas & distributors
Pilots, accessibility packages and box-office sync.
Producers & platforms
Commission Audio Description, Closed Captions and Sign Language.
Press & partnerships
Tell the KinoSync story, or build something with us.
We reply within 1–2 working days.
What to include in your message
A few details up front let us answer in one reply instead of three.
Using the app
The film and cinema you were at, the show time and your phone model, and whether the track drifted, stopped or never started. If you downloaded the track before the screening, mention that too.
Running a cinema or circuit
The venues you run, the titles you'd like covered and when you want to pilot. KinoSync adds nothing to the projection booth, so a pilot is usually a scheduling question rather than a technical one.
Producing or distributing a film
Title, language, runtime and release date, the tracks you need (audio description, closed captions, sign language) and where it will play: theatrical, OTT or both. If you have a CBFC certification date, share it so we can work backwards from it.